CLOSE

Specials

I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

healthcarebusinessreview
  • US
    • US
    • EUROPE
    • APAC
  • Home
  • Contributors
  • News
  • Conferences
  • Newsletter
  • Magazine
×
#

Healthcare Business Review Weekly Brief

Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Healthcare Business Review

Subscribe

loading

Thank you for Subscribing to Healthcare Business Review Weekly Brief

  • Home
  • Contributers

Recommended Insights

Point-of-Care Testing for Infectious...

Gorm Lisby, Section Chief, Department of Clinical...

Home care: The Next Frontier in Healthcare...

Steve Peterson, Regional Therapy Director, Advanced...

Lose a million pounds by 2030-Go for Bold...

Douglas A. Spotts, Vice President and Chief Health...

Patching as a Panacea Operational...

Samantha Jacques, PhD, FACHE, AAMIF, McLaren...

The Next Evolution of Remote Care

Keith Boettiger, President, Abbott

Bring The Worlds Of Technology And Health...

Kristin Myers, Chief Information Officer, Mount...

Healthcare Analytics - Advice To Aspiring...

Christopher J Hutchins, VP, Chief Data and Analytics...

FDA's Digital Transformation

Todd Simpson, CIO, U.S. Food and Drug Administration

Point-of-Care Testing for Infectious...

Gorm Lisby, Section Chief, Department of Clinical...

Home care: The Next Frontier in Healthcare...

Steve Peterson, Regional Therapy Director, Advanced...

Lose a million pounds by 2030-Go for Bold...

Douglas A. Spotts, Vice President and Chief Health...

Patching as a Panacea Operational...

Samantha Jacques, PhD, FACHE, AAMIF, McLaren...

The Next Evolution of Remote Care

Keith Boettiger, President, Abbott

Bring The Worlds Of Technology And Health...

Kristin Myers, Chief Information Officer, Mount...

Healthcare Analytics - Advice To Aspiring...

Christopher J Hutchins, VP, Chief Data and Analytics...

FDA's Digital Transformation

Todd Simpson, CIO, U.S. Food and Drug Administration

How Recent Technology Developments and Transformations in Healthcare are Impacting your Business Environment

Dr. Dhrumil Shah, CMIO & CIO, Compass Medical
Tweet

The healthcare industry is at a crossroads. Changing priorities, conflicts, opportunities, advances and declines are all measures that affect the direction of healthcare and the ability to achieve success. Today’s healthcare arena focuses on “value based care” over the old “fee for service” model and monitoring and managing chronic care vs. reacting to sick care. This change has occurred due to effectively deploying big information technology in order to improve our clinical, administrative, financial, and organizational performances.


"We in healthcare are amongst the only industry where introduction of technology and innovation has added an expense, instead of reducing it"


MACRA, MIPS, ACO, Big Data, Data Science, Business Intelligence, AI & Machine Learning, if you are familiar with these types of buzz words and acronyms you already know what I am talking about. Healthcare is in a major flux right now and a cloud of uncertainty looms above, keeping our vision obscured. There are many opportunities and challenges we face today in healthcare and I believe the leadership of our CIO’s plays a crucial role in facilitating innovation, collaboration and creating new opportunities for our success ahead.


A friend of mine always tells me—‘We in healthcare are amongst the only industry where introduction of technology and innovation has added an expense, instead of reducing it’—why is that? From my experiences as CIO, Healthcare is not about ‘Big Data and Big Solutions’ but instead it is about ‘Small Real Problems and Big Solutions.’ We live in an age of algorithms and technology evolutions beyond imagination, but we still have to manage real small clinical and business problems left unsolved in healthcare. How can we promise a better healthcare system for our future generations unless we focus on our small day to day pain points and process improvement needs?


A great mentor of mine, Dr. Adrian Zai, says it better than anyone—“Healthcare IT innovation should always be about ‘Workflow, Workflow and Workflow’.” As we embrace the healthcare shift to data-driven and value-based care models, one of the biggest responsibilities CIOs have is around change management. Implementing big technology into the healthcare fold has incredible advantages. Compass Medical, for example, experienced substantial organizational challenges in 2016 and 2017. We knew what we were good at and what we were not good at, but there was no science behind it.


 It was mostly anecdotal. As we started looking at analytics, we started creating data-driven insights around problems we knew we had to get better at. From there, Compass Medical committed itself to developing a team-based care model, along with integrating a new Electronic Medical Record (EMR) platform, to enhance both the patient and provider experience. In its simplest form, EMR technology is nothing new. To make it work better for us, Compass Medical took an out of the box product and pushed its potential to optimize and customize the platform, elevating our organization to an entirely new level of healthcare. By leveraging big data and customizing our patient engagement efforts, Compass Medical has developed a strong care management team and created a 360-degree view of patient care across all healthcare domains.


Adversely, implementing big technology has the potential to open a Pandora’s Box of challenges. Culture shift, for one, is underestimated factor in progress and innovation, far more than I would like to confess. Whether you are working for an enterprise or a startup, hospital or a provider group, payer or an employer, you are bound to face challenges and opportunities directly tied to the culture of your organization and the ecosystem you are part of. Implementing big technology will cause changes in workflow, processes, procedures and even workload, and thus, has potential to change the vibe and atmosphere of an organization. These changes can become an incredible obstacle for any organization to overcome and can lead to mistrust within the organization and eventual provider and staff burnout if left unattended.


There is a common misconception around ‘trust’ needing time to develop. Many research studies have shown trust is dependent on interactions, not based on time. The more positive interactions we can create rapidly with our teams, the better chance we have at creating a success story and leveraging new opportunities. To overcome these obstacles and instill trust in our teams, Compass Medical invested an incredible amount of energy developing a brand new training department and learning academy. I believe to be successful, you need to have four components. You need a strong leadership team to help identify and drive opportunities for change, accurate data and access to the data, by-in and participation from the entire organization, and most importantly, support that providers can count on. These four components have allowed Compass Medical to leverage big data solutions, operationalize the changes and manage the challenges.


Weekly Brief

loading
Top 10 Healthcare Consulting Companies - 2022
> <
  • Healthcare Consulting 2022

    Top Vendors

    Current Issue

Read Also

Impact of Virtual Care in Rural America

Alfredo Morales MD, MHA, Director of Virtual Care, North Mississippi Health Services

Leadership Development and The Future of Long-term Care

Ruben Rodriguez, Program Director Post-acute & Reactivation Care, Humber River Hospital

Addressing Skills Gaps

Toni Clayton, Executive Director Health Professions, Stacey Rosenberg, Undergraduate Program Nursing Director, Elizabeth Christman Clinical Faculty, Nursing, SNHU

The use of telemetry cardiac monitoring during peak COVID times

Yuri Pashchuk, Vice President, Chief Nursing Officer, St. Joseph’s Health

Ensuring Packaging Materials and Sterilization are Compatible

Ruth Plotkin Shumaker, BSN, RN, CNOR, Executive Director Perioperative Services, Regional One Health

Unlocking Motivation of Trainees: Is It Up to Us? Medical Education for Gen Z

Anna Suessman, DO, MED; Director of Medical Education for Pediatric Emergency Medicine Dept and Pediatric Clerkship Director at Ochsner Health

Revenue Cycle Management in the Australian Healthcare System

Sayeed Zia, Director, Finance and Corporate Services at Sydney Children's Hospitals

Small, Focused Steps and Stakeholder Buy-In Drive Digital Transformation Results

Kamila Chytil, Executive Vice President and Chief Operating Officer (COO), DentaQuest
Loading...

Copyright © 2023 Healthcare Business Review . All rights reserved. |  Subscribe |  About us follow on linkedin

This content is copyright protected

However, if you would like to share the information in this article, you may use the link below:

https://healthcare-consulting.healthcarebusinessreview.com/cxoinsight/how-recent-technology-developments-and-transformations-in-healthcare-are-impacting-your-business-environment-nwid-449.html